FAQ's

Each day we create a new arrangement using fresh, seasonal blooms sourced from local Australian growers. The images you see online are examples only, and indicate the size of the bouquet but the flower types and colour palette will change everyday.

One daily arrangement allows us to keep things fresh, and greatly minimise wastage.

For today's bouquet head to our Instagram page

We have three bouquet sizes to choose from; Pixie, Blushing and Dreamy. We also offer a vase arrangement; Darling which comes assembled in a glass vase.

We offer same-day delivery across Melbourne, Geelong & Mornington Peninsula. 

We also offer an Australia-wide delivery service to Sydney, Brisbane and Adelaide. These bouquets are wet-wrapped, carefully packaged in a custom DAILYBlooms box and shipped overnight from our Melbourne warehouse.

Yes, our delivery costs are not included in the price of the bouquet. All blooms are delivered fresh on your nominated delivery date. The cost of delivery will be added to the cart once the postcode has been entered. Delivery is available for between $10 - $19.95. 

A list of our delivery suburbs can be found here.

We deliver flowers between 9:30am and 6:00pm Monday - Saturday. 

For same day delivery, orders must be placed before 12pm unless we sell out prior. Due to the high volume of orders we receive and the predefined delivery routes of our couriers we are unable to take specific time requests or guarantee an exact delivery timeIf your bouquet must be delivered by a certain time this may be able to go on a priority service with a third party courier however extra delivery fees will apply. Please email admin@dailyblooms.com.au with your order number for a quote. 

Please check your confirmation email once your order has been placed for any address changes or errors that may have occurred. If an order needs to be changed or cancelled after being processed, please contact us immediately.

If you have made an error in the delivery address, please contact us as soon as possible. Provided your Blooms haven't left our warehouse we will be able to update this for you. 

If your order has already been shipped, we may need to re-send your flowers, and an additional charge may occur.

The DAILYBlooms Customer Service Team work Monday - Saturday from 8:00am to 5:00pm. Please contact us via admin@dailyblooms.com.au and we will endeavour to respond to your query as quickly as possible.

You will receive a tracking link from our delivery partner GoPeople to let you know when the bouquet is onboard with the driver.

Once the bouquet is delivered you will also receive another email to advise of completion. If you have not received an email and want to check on the delivery status of your order please send us an email to admin@dailyblooms.com.au.

If the recipient is not home we instruct our couriers to leave the flowers in a safe and protected place.

The more information you can provide about the delivery location the better.

Business Address: Please provide the name of the business and whether the flowers should be delivered to reception, a loading dock or building concierge. *Please note, most companies in the CBD will have a mail room that the flowers need to be delivered to. If the flowers are delivered to a mail room, is it the responsibility of the staff there to contact the recipient. Our drivers will always keep a record of who signed, but they may not be able to personally deliver to the recipient.

Residential Address: Please ensure that our couriers will be able to gain access to the property.

If the address is within a secure building, please ensure that the recipient will be home on the day of delivery or alternatively specify a safe location where the flowers can be left. If our couriers cannot leave the flowers in a safe location, they will be returned to our warehouse and we will need to re-send the flowers at an additional cost.

Hospital Address: Please provide the name of the hospital, the name of the ward and bed number if possible. In our experience, some patients are admitted to hospital under their maiden surname so if possible please include this in addition to their married surname.*Some hospitals and particular wards are still not taking deliveries due to Covid-19. Please check with the hospital first before placing your order. 

Please ensure you provide us with the correct address for the recipient.

If you provide us with an incorrect address and we deliver your order as per your instructions, we will not accept responsibility for the failed delivery.

If we are unable to deliver to the address provided we can re-deliver the flowers on another day. However, if this occurs we will need to charge 40% of the original order cost, plus an additional delivery charge of $10.

Unfortunately we cannot take customised orders. We create a fresh, new daily arrangement each day - this is our point of difference!

The Daily Carry is our luxe wrapping for someone wanting to add a little extra to their bouquets. We have two options for the Daily Carry. The round carry fits only our Pixie size bouquet, the medium carry bag fits our Blushing size bouquet and the large carry bag fits our Dreamy bouquet.

We post our daily arrangements on Instagram each morning, so you can see the beautiful bouquet that is going out that day. Our florists do their absolute best to replicate the same bunch that is posted to Instagram, and you can be assured you will always receive a gorgeous creation.

As our flowers come straight from the growers, there will be slight variations with colours and styles of flowers from time to time. This is purely the work of Mother Nature and something we cannot control. As our flowers are cut fresh, there will be a few styles in our bouquets that have not yet bud. These will open over the next couple of days so you can enjoy your locally grown bouquet for longer.